STUDENT GRIEVANCE PROCEDURES
All parties involved
should be encouraged to seek an informal remedy.
Informal meetings and
discussion between persons directly involved in a grievance are essential at
the outset of the dispute and should be encouraged at all stages. An
equitable solution should be sought before persons directly involved in the
case have assumed official or public positions that might tend to polarize
the dispute and render a situation more difficult.
In an effort to resolve
the matter in an informal manner, the student may, if appropriate, schedule
a meeting with the person with whom the student has the grievance, schedule
a meeting with the person's immediate supervisor, and/or schedule a meeting
with the appropriate College administrator.
If the matter is not resolved in an
informal manner, the student may, if appropriate, schedule a meeting with
the Associate Dean of Student Affairs to explore student rights
and responsibilities and receive assistance with an informal resolution.
- The Associate Dean of Student Affairs may gather information,
communicate with all parties, and attempt to mediate an informal resolution.
- If the student believes the issue has
not been resolved satisfactorily, the student may submit a written Statement
of Grievance to the Associate Dean of Student Affairs, specifying the time,
place, nature of the complaint, the specific policy or regulation alleged to
have been violated, if any, and remedy or correction requested. This
statement must be submitted to the Associate Dean of Student Affairs within thirty (30) days
of the incident, or thirty (30) days after the student learns of the basis
for the grievance, whichever is later, but not to exceed one (1) year of the
At the end of ten (10) days following the
receipt of the written Statement of Grievance, by the Associate Dean of Student Affairs, if
there is no informal resolution of the complaint, the student(s) shall have
the right to request a Formal Grievance Hearing.