Send an email to the department supervisor detailing a summary of the problem, including the steps taken to resolve the issue, and the desired outcome. If, after meeting with the department supervisor, you are not satisfied with the outcome, contact the Administrator of the appropriate Department or Division. If, after meeting with the Administrator of the appropriate Department or Division, you are not satisfied with the outcome and have taken the appropriate steps to resolve the matter through the established chain of command, contact the Vice President of that Division.
Send an email, detailing a summary of the problem, including the steps taken to resolve the issue and the desired outcome to the Vice President of Administrative Services, Vice President of Instruction, the Vice President of Student Services, or the College President.
Although it is our goal to resolve complaints at the campus level, there may be times when a complainant is not satisfied with the outcome. In
these situations, the complainant is encouraged to contact the California
Community College Chancellor's Office. The form to submit your complaint
can be found at:
There is a separate link for discrimination complaints. (see below)
If you are submitting a complaint that pertains to unlawful discrimination, you can submit the complaint to the
California Community College Chancellor’s Office
If you are submitting a complaint that pertains to the institution’s compliance with academic program quality and accrediting standards,
please submit the information to the Accrediting Commission for Community and Junior Colleges (ACCJC), which accredits the academic
programs of the California Community Colleges.
The link to submit your complaint can be found at: http://www.accjc.org/complaint-process
(Nothing in this disclosure should be construed to limit any right you may have to take civil or criminal legal action to resolve your complaints.)