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Business Office Technology - Course Description


Course Description


BOT 107 - Office Systems and Procedures

Prerequisite: None
Corequisite: None
Recommended Preparation: BOT 096 and BOT 097, BOT 101A, BOT 101B or equivalent or concurrent enrollment, and ESL 106 or equivalent reading level
Hours: See class schedule. Course offered Fall semester of even years only (2010, 2012, 2014, etc.)

Includes office ethics and professionalism; prioritizing and productivity; human relations; working in teams; customer service skills; telephone skills; scheduling appointments; using email, copiers, fax machines and scanners; handling office mail; and using the Internet for common office functions such as travel reservations and ordering supplies.



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