The help desk is staffed during regular business hours*. However, students are encouraged to call and leave a voice message or email anytime.
Please have your student ID ready at the time of your call.
The Help Desk is your best resource for troubleshooting technical difficulties associated with your student accounts. These problems include but are not limited to:
Knowing who to call and when is invaluable and saves precious time. This especially crucial if you are enrolled in an online course. The following is a list of tasks that are not supported by the help desk:
We really want to help you. When you call or email us, please have the following information available:
Learn more about how to find your WebAdvisor Username or Colleague ID here